8www Privacy Policy: Your Data, Written Plainly

This page explains the records 8www keeps when you open an account, send money with bKash, or start a slot on your phone. It is written in short sentences for readers in Bangladesh, and it matches how the site actually runs.

Applies to app version 2.8.8 and the mobile site 18+ only

What 8www Collects and When

We ask for a small set of details and stop there. Your mobile number becomes the login. Your name, district and date of birth sit on the account profile. A photo of one ID document is requested before your first withdrawal, so the payout reaches the person who owns the wallet.

Details you type in

  • The mobile number linked to your bKash, Nagad or Rocket wallet, used for login and for payouts.
  • Your full name, spelled the way it appears on your ID document.
  • Date of birth, district, and the password you choose.

What the app records on its own

  • Phone model, Android version and the app build you are running.
  • IP address, city-level location and the time of each sign-in.
  • Pages opened, games launched, bets placed and how long a session lasted.
What we do not ask for

No wallet PIN, no bKash or Nagad password, no card number, and no photo of your face for routine play. If anyone asks for a wallet PIN in chat, it is not us. Close the chat and report it.

Why Your Mobile Number Is the Key

One number, one account. That rule stops one person running several profiles under borrowed names, and it makes a stolen password far less useful. Login codes and withdrawal codes arrive by SMS on that number. If you change SIM, tell live chat before you request a payout, or the payment will sit unpaid while the details are matched.

What bKash and Nagad Send Back

We never see your wallet PIN and we cannot move money out of your bKash or Nagad balance. When you deposit, the payment company sends us the amount, the sender number and a transaction ID. That is what credits your balance, usually in about 4 minutes.

Withdrawals travel the other way. The request goes to the wallet you picked, and the company confirms when it lands, often inside 43 minutes. The smallest payout is ৳1,400. Both sides keep the transaction record, so a missing payment can be traced from either end.

When Details Leave Our Hands

Your name, number and deposit history are passed to the companies that make the site work. Each one gets only what the job needs, and none of them may use your data for their own advertising.

  • Payment companies: bKash, Nagad, Rocket and your bank, for the transfer itself.
  • Game studios: your player ID and the round details, so a game loads and pays correctly.
  • Support tools: your last deposit, so a chat agent can answer without asking twice.
  • Police or a court: only after a written legal request reaches us.

We do not sell phone numbers. We do not hand your game history to outside advertisers either.

How Long Records Stay on File

Records are kept while the reason for keeping them lasts. This table shows what happens on an ordinary account.

Records held on a standard 8www account
Record How long it stays What it is for
Account profile While the account stays open Ties one login to one person
ID document photo Reviewed within 24 hours, then filed with the payout record Confirms the wallet name matches the account name
Deposit and withdrawal history Kept for the accounting period the law sets Proves each balance change and settles disputes
Live chat transcript Held for a limited window so agents can read past cases Support quality and fraud checks
Game round data Short-lived logs sent by the studio Shows the result of a round

When a record no longer has a purpose, it is deleted or overwritten. A few accounting rows must stay longer, because Bangladeshi tax rules ask for them.

Cookies and the Files Behind the Screen

A cookie is a tiny file your browser stores so the site remembers you between taps. We use them to keep you signed in, to remember your language, and to see which pages people actually read. Without the login cookie, every page would ask for your password again.

You can clear cookies in your phone browser whenever you like. The account keeps working, but you will sign in again and the app may forget your last game.

Requests You Can Send Us

You can ask for a copy of your records, ask for a spelling fix in your name, or close the account for good. Requests cost nothing. We answer in the same chat thread, once we know the person writing is the account holder.

  1. Open live chat

    Use the button in the menu, on the site or inside the app. Support runs 24 hours a day.

  2. Name the request

    Give the phone number on the account and say what you need changed or sent to you.

  3. Confirm the summary

    The agent reads the details back to you. Approve them, and the change is applied to the account.

Closing an account stops marketing messages at once. Records tied to old deposits stay until the accounting period ends, then they are removed.

Age, Safety and Account Closure

Accounts are for adults. If a profile turns out to belong to someone under 18, we freeze it, return any remaining balance to the wallet it came from, and close the account. The 18+ line is checked before the first payout, not after it.

If you share a phone with family, sign out when you finish. A saved password on a shared handset is the most common way one person ends up inside another person's account.

When This Page Is Updated

The policy changes when a payment route, a game studio or a law changes. Anything that touches your money is announced in live chat and on the account notices before it takes effect. If you want an older copy of this page, ask an agent and we will send it in the chat.

18+ · Play Responsibly

Betting is entertainment, not income. Set a monthly limit, take breaks, and read the responsible gaming page if play stops feeling light.

Responsible Gaming

That is the whole policy. If you are ready, create your 8www account in a couple of minutes, or read the deposit steps before you send your first taka.